Shipping policy

Shipping Policy

At Peakwear, we are committed to making sure your order is processed and shipped as quickly and smoothly as possible. Please review our shipping policy below for important information about order processing, shipping times, and international orders.

Order Processing

All shirt orders are carefully prepared and shipped out within 2–7 business days after your order is placed.

Please note that the processing time refers to the time it takes for us to prepare and ship your order. Processing times may occasionally be longer during busy periods, holidays, sales, or product launches.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when tracking is available.

International Shipping

Peakwear proudly offers international shipping. We ship orders to customers in locations around the world.

International delivery times can vary depending on the destination country, shipping carrier, customs processing, and other factors outside of our control. Because of this, international orders may take longer to arrive than domestic orders.

Customers placing international orders are responsible for providing a complete and accurate shipping address. Peakwear is not responsible for delays caused by incorrect or incomplete addresses.

Shipping Delays

While we work hard to ensure that orders are shipped within our stated processing time, shipping carriers and other circumstances may occasionally cause delays.

Possible causes of delays can include:

High shipping volumes
Holidays and weekends
Severe weather
Customs inspections or delays
Incorrect or incomplete shipping information
Carrier-related delays
International customs processing

Once an order has been handed over to the shipping carrier, delivery times are generally determined by the carrier. Peakwear cannot guarantee an exact delivery date.

Tracking Information

When tracking is available for your order, tracking information will be provided after your order has been shipped. Please allow some time for the tracking information to update after the package has been handed over to the carrier.

If your tracking information has not updated immediately, this does not necessarily mean that your package is lost. Tracking updates can sometimes take time to appear.

Incorrect Shipping Information

Please make sure that your shipping address is correct and complete when placing your order.

If you notice that you have entered an incorrect address, please contact us as soon as possible at peakwear25@gmail.com. We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

Peakwear is not responsible for orders delivered to an incorrect address provided by the customer.

Lost or Damaged Packages

If your package appears to be lost, delayed, or arrives damaged, please contact us at peakwear25@gmail.com with your order information so that we can help determine the next steps.

For damaged packages, we recommend contacting us as soon as possible after delivery and providing photographs or other relevant information when requested.

Customs, Duties & Taxes

For international orders, additional customs fees, import duties, taxes, or other charges may be applied by the destination country.

Any customs duties, taxes, or import fees that may apply to an international order are the responsibility of the customer unless otherwise stated at checkout.

Customs policies and fees vary from country to country, and Peakwear does not control these charges.